Schedule your Love-Encore delivery, and receive a
Complimentary Gas Card or
$25 gift card for electric vehicles.

Just a few of the comments from customers
who've experienced a Love-Encore visit:

"What a great service this was. I had so many questions, even after reading through the manual. Ricardo was friendly, clear about the features, and really made the whole encounter fun as well as informative. I felt more confident about driving and using the special features, especially EyeSight®, which I love."
"Ricardo was very patient and we were so impressed not only with him, but also with all the technology available on our new Subaru Outback. The Love Encore training is a wonderful service."
"I think this was an excellent experience. At time of delivery, you are very overwhelmed, and you do not necessarily absorb all the information. Having this two weeks later gave me a chance to focus on what I am interested in, and I was able to drill down to my specific questions and issues at the time of the follow up visit. Great program!"

Contact your Subaru Star Delivery Specialist to
learn more or schedule a Love-Encore visit.

  • Ricardo Villanueva
    Subaru STAR Delivery Specialist
    (650) 558-5686

    Meet Ricardo - Your Subaru Star Delivery Specialist!

    At Putnam Subaru, we're committed to making sure you feel confident and excited about your new Subaru. That's where Ricardo comes in.

    Ricardo is our Subaru Star Delivery Specialistwhich means he's your expert for everything Subaru. Ricardo has obtained deep product knowledge gained from studying Subaru owner's manuals and attending product training sessions. 

    He is here to help guide you with your new Subaru! From understanding your vehicle's features to helping you navigate the touch screen, Ricardo is here to make your ownership experience seamless and enjoyable. 

    Ricardo loves to help:

    • Walk you through the ins and outs of your new Subaru

    • Pair your smart phone

    • Help set up STARLINK and other in-car technologies

    • Share hidden secrets on how to operate the EyeSight Adaptive Cruise Control

    • Get your garage door opener programmed with HomeLink

    Just bought a new Subaru? Ricardo will be in touch to ensure you're fully comfortable with your vehicle. If you need more guidance after your initial Love-Encore visit, he will gladly set up a personalized appointment to go over everything in detail.

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Contact your Subaru Star Delivery Specialist to learn more or schedule a Love-Encore visit.

The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Putnam Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 60 days from your original delivery date. This is your opportunity to ask questions about your vehicle’s features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle’s technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.